CHBased in Switzerland · Working with a network of trusted partners in Kosovo
For companies in Switzerland, the EU and North America

Your support, finance and IT team in Kosovo.

German-speaking customer support, finance and back-office teams, and engineering and data talent. Same time zone as Switzerland. We set it up with trusted partners and guide you from the first call to a running team.

  • Same working hours as Switzerland and Germany
  • Salaries far below Swiss and German levels
  • Start small with a pilot, then grow
Get an estimate How we work

What do you need?

Choose one. We reply personally.

Customer supportGerman-speaking, phone, email and chat Finance & back officeData entry, reporting, accounting support IT, engineering & dataFor EU and US companies

No obligation. General information, not legal or tax advice.

CETsame time zone as Switzerland and Germany
15+years of experience at our finance and back-office partner
10%flat corporate income tax
€The euro is the currency in daily use

Sources: KIESA investment portal, RFE/RL. Partner experience as stated by the partner company.

Three solutions, one partner

Each one is built around what Swiss, German, Austrian and US companies ask for first: quality, language, data protection and a clear process.

FIN

Finance & back office

Data entry, reporting, audit readiness and financial statements, to German GAAP and IFRS. Experienced finance professionals.

See finance & back office
IT

IT, engineering & data

Developers, data and AI specialists. Companies from the US, UK and Scandinavia already run centres in Pristina.

See IT & data

Choose how you want to work

Three routes. Many clients start with the first.

Join our networkBuild your teamSet up a company
What it isWork with an existing partner company or professionalA dedicated team recruited for youYour own legal entity in Kosovo
Best forA fast start or a pilotGrowing a long-term teamFull control and local presence
SpeedFastestMediumLonger
Our roleMatch and introduceDefine roles, find people, set upConnect you with local professionals and guide you
How we work

Why companies choose Kosovo

Backed by sources.

German-speaking talent

Kosovo has a long record of German-language customer support, with a young workforce and strong language skills.

Far lower salary levels

Average gross pay is more than 80% lower than in Switzerland and Germany, across all sectors.

Swiss and EU time zone

Same hours as Zurich. Six hours ahead of New York and nine ahead of Los Angeles, so afternoons overlap with the US morning.

A growing IT sector

Over 1,950 ICT companies, and over 85% of them export, mainly to the EU and the US.

The euro and a 10% tax

Simple pricing and payroll, with a flat corporate income tax rate of 10%.

Strong Swiss ties

Around 160,000 people of Kosovo origin live in Switzerland, and Kosovo has become a nearshoring location for Swiss firms.

Read the full picture

How it works

Start small, grow when it works.

  1. TalkWe learn your goals, volumes, language needs and timeline.
  2. PlanWe recommend the best route, with an estimate and the safeguards you need.
  3. PilotWe set up a small team and run it with clear quality checks and reports.
  4. GrowYou scale the team, or set up your own company in Kosovo.

Frequently asked questions

Quick answers. Sources are on each page.

Who do you work with?

Companies in Switzerland, Germany, Austria and the wider EU, and in North America, especially the US, that want to hire people, build a team or set up a company in Kosovo.

What kind of work can be done in Kosovo?

German-speaking customer support, finance and data entry, other back-office work, and engineering and data roles.

Kosovo is not in the EU. What does that mean for us?

Kosovo uses the euro and works in the same time zone as Switzerland. Kosovo passport holders have travelled visa-free in the Schengen area since January 2024. Because Kosovo is outside the EU, personal data sent from the EU or Switzerland usually needs appropriate safeguards, which we help you set up with your data protection officer and a lawyer. See our data protection page.

How do you make sure German is good enough?

We test written and spoken German before agents start, usually at level C1 or higher, and review real conversations during the pilot. See customer support.

Why Kosovo and not Poland, Romania or elsewhere?

Kosovo uses the euro, shares Switzerland's time zone, has a long record of German-language support work, and salary levels far below Swiss and German levels. We help you compare options openly, so you can decide what fits.

What is the time difference?

Kosovo is on Central European Time, the same as Switzerland. It is usually six hours ahead of New York and nine hours ahead of Los Angeles. Teams overlap in the Kosovo afternoon, which is the US morning.

Who employs the team, and who is responsible?

Every setup has a written contract that states who employs the team, who pays, and who is liable. We explain the options before you commit.

How much will it cost?

It depends on the roles, volumes and language needs. Salaries are far lower than in Switzerland and Germany, but total savings are smaller, because management, training and partner fees also count. Request an estimate and we give you a clear number for your case.

Do you give legal or tax advice?

No. We connect you with licensed local lawyers and accountants, and guide you through the steps.

Can I visit before I decide?

Yes. We can help you plan a visit and meet teams and partners in person.

Tell us what you need

We send you a clear estimate and next steps. No obligation.

Get an estimate

This site gives general information only. It is not legal, tax or investment advice. Always confirm details with a licensed professional.